Common questions and support documentation

• How do I report a bug?
• How can I reset my password?
• Can I access the platform on mobile devices?
• Why do I need to submit video assignments?
• How do I track my progress?
• What should I do if the platform is slow or unresponsive?
• What if there are bugs or software issues?
• How do I update my browser or software to ensure compatibility?
• What if I don’t want to share a video?
• Can I download course materials?

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• What are common troubleshooting steps for technical issues?
• What should I do if I encounter a bug or technical issue?
• How can I reset my password?
• Why can’t I see one of the courses in my library?
• How can I approve students into a course?
• How do I know which prompt my student is responding to?
• Where can I see Student Questions?
• What analytics are available for my courses?
• How can I provide feedback on student videos?
• How can I create discussion forums?

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