Common questions and support documentation

• How do I report a bug?
• Why do I need to submit video assignments?
• How do I track my progress?
• What if there are bugs or software issues?
• Can I download course materials?
• What if I don’t want to share a video?
• How can I reset my password?
• How do I update my browser or software to ensure compatibility?
• Can I delete my video submissions?
• How is my video data used?

Browse all articles

• What should I do if I encounter a bug or technical issue?
• What are common troubleshooting steps for technical issues?
• How do I know which prompt my student is responding to?
• Who do I contact for technical support?
• What if a student doesn't submit a suitable video?
• How can I approve students into a course?
• How can I see my student Data?
• How do I manage my subscription and plan?
• What analytics are available for my courses?
• Can students see feedback immediately?

Browse all articles